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Patient information

Good health care starts with good information.

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Find care

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Find a San Bernardino Medical Group doctor or location near you.

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Events

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Learn about upcoming classes and community events.

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Contact us

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We’re here to help if you have questions.

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Patient portal

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Enjoy safe, easy access to your health information.

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helpful information

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  • Your primary care physician (PCP) will oversee all of your health care, including preventive care, physical exams and referrals to specialists. Family practice and internal medicine physicians are available as PCPs.

    To find a San Bernardino Medical Group PCP in your insurance network, contact your health plan provider. It usually takes two weeks from the time you choose a PCP for this change to be effective with your insurance.

    To schedule your first appointment, call:

    • Family practice/internal medicine at 1-909-883-8611, ext. 5030
    • Internal medicine/pulmonary (lung) at 1-909-883-8611, ext. 5000

    For more information, or to transfer from one physician to another in our group, call Patient Relations at 1-909-883-8611.

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  • Our on-site services help make getting care as easy as possible. They include laboratory tests, imaging services, heart tests, extended care and health education classes. In addition, doctors are on call 24/7.
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  • We use e-prescription software, which lets us write and send prescriptions to pharmacies electronically. It’s safe, convenient and reduces fraud. It also saves time.

    When you need a refill, contact your pharmacy. It will send refill requests directly to your physician. If the request is denied, your doctor or a nurse will get in touch with you.

    Please allow two to three business days for the refill procedure. Don’t wait until you’re out of medication to ask for a refill. Some requests may require a visit to your doctor’s office or approval from your insurance company.

    For mail order prescription programs, follow the instructions provided by your insurance provider.

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  • If you’re a new patient, please fill out our medical records release form as soon as you join our group. Mail or fax it to your previous physician’s office. This will allow your medical records to be transferred to your new physician.
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  • The Public Health Department works to promote and improve health, wellness, safety and quality of life in San Bernardino County.

    Goals include:

    • Preventing epidemics and the spread of disease 
    • Protecting against environmental hazards 
    • Preventing injuries 
    • Promoting and encouraging healthy behaviors 
    • Responding to disasters and assisting communities in recovery 
    • Assuring the quality and availability of health services throughout the county

    The Public Health Department places a high value on working with local community groups that represent the diverse populations who live in our large county. We urge you to explore its website.

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Helpful resources

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Senior care transportation

Find senior care and transportation services by city and county.

Accepted health plans

We accept most major health plans and Medicare Advantage plans.

Patient forms

Read and download important patient forms.