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Services

Expect quality, personalized care every step of the way.

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The right care at the right time

From minor scrapes to heart care, we’ll help you get the care you need, when and where you need it. Our services include primary care and three specialty services. We also provide extended and after-hours care for non-emergency situations.

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Services

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  • A primary care physician (PCP) will coordinate all of your health care, including preventive care, physical exams and referrals to specialists.

    Your PCP will:

    • Take the time to understand your needs
    • Help you choose the right services
    • Find the right specialists

    PCPs include family practice physicians, who care for patients of all ages, and internal medicine physicians, who care for adults.

    OR
  • We offer three specialty care services — cardiology, pulmonary and rheumatology. Your primary care doctor will guide you if you need specialty care.
    OR
  • We offer unique services, resources and programs to people who qualify for Medicare. Services include:

    • Yearly wellness visits
    • Annual in-home visits 
    • Preventive services
    • Advanced care planning, including POLST (Physician Orders for Life-Sustaining Treatment)

    POLST is a set of medical orders for patients with serious advanced illnesses. It allows your doctor to order the treatments you want for end-of-life care. To learn about POLST, talk with your doctor. To view and download the POLST form, click here.

    OR
  • If you have a medical concern that needs care but is not an emergency, call your doctor’s office first, even if it’s after hours. Your doctor or the on-call health professional will advise you what to do. This may include directing you to our extended care facility.

    Extended care is open 363 days a year:

    • Monday–Friday, 9 a.m.–9 p.m. 
    • Saturday and Sunday, 9 a.m.–5 p.m. 
    • Closed only on Thanksgiving and Christmas

    Extended care is the preferred place to go for non-emergency care. Generally, wait times are shorter and copays are lower. This helps us provide quality medical care in a timely, cost-efficient way. Patients are seen on a first-come, first-served basis.

    After 5 p.m., the answering service will page the on-call doctor if needed. If you are having a true medical emergency, call 911 or go to the nearest hospital immediately. Examples of emergencies include:

    • Bleeding that won’t stop
    • Severe burns
    • Severe dehydration
    • Broken bones protruding through the skin
    • Severe headaches (with no known cause)
    • Convulsions
    • Suspected heart attack or stroke
    • Poisoning
    • Trauma
    OR
  • Our doctors work with two local hospitals, helping you get the care you need close to home:

    • St. Bernardine Medical Center: 1-909-887-8611
    • Community Hospital of San Bernardino: 1-909-887-6333
    OR
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Accepted health plans

We accept most major health plans and Medicare Advantage plans.

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We’re here to help if you have questions.